What do our customers say?
We pride ourselves on our customer service and we’re always on hand to guide you. See what our customers say:
Chris's help was invaluable, he was honest and open throughout the process. He gave me and my partner (first time buyers and clueless) a really easy to understand and comprehensive breakdown of not only how mortgages work but the buying process too, and also helped us with home insurance and life insurance too. He understood exactly how to help us and was never too pushy and always approachable. Without Chris's help I don't think we would have bought a house yet!
Chris came to our home to meet us, understand our circumstances and take lots of information from us. Chris then looked at all the options available to us, discussed each option to ensure we were fully aware of the pros and cons of each, and then worked with us to ensure we had the right option when we had found a house. Chris was always available should we have any queries outside our formal meetings, was extremely knowledgeable, helpful and supportive throughout the process.
Chris helped us from beginning to end. From the first meeting having discussed our options it was "Go go go!" which is exactly what we wanted. Chris is down to earth and honest and realistic with what we had to do and what we needed. We could tell from the first meeting with Chris that he genuinely wanted to see us succeed in being a first time buyer, and that this wasn't just a job. He is passionate in wanting to help.
Thanks for sorting out my mortgage and protection, I can't believe I'm finally in after all the obstacles we (you!) had to overcome. Thanks again.
We finally got the keys on Friday!! Just wanted to say thank you for all your help, we appreciate it all. Couldn't have done it without you!
We have used BR Needham Financial Services for our last 3 mortgages - this latest one was the most complicated due to our changing circumstances and particular requirements. Chris took time to understand our needs and objectives, before recommending a solution that we would have never thought of. We managed to secure a fantastic rate which saves us a substantial amount each month. Will continue to recommend and use next time!